Success Story
Grocery
Shopongo
Shopongo
Brief
Shopongo is a grocery web and mobile application based ecommerce platform to manage online sales, execute last mile delivery and to give grocery shoppers an intuitive shopping experience. This application is an end-to-end Omnichannel platform that seamlessly integrates operations, augments reach and delivers an intuitive shopping experience for a Fortune 500 company.
The Challenges
- Effectively manage bulk inventory, products, categories etc.
- Real time stock synchronization with existing back office systems
- Robust Delivery solution to initiate & track shipments
- Expanding an online grocery reach through multiple channels
- Managing all retail operations from a single back office system
- Advanced Multi-lingual smart search for users to find items faster
- One single platform for: Unified reports, Intelligent analytics on online sales. Order, stocks for data driven decision making
Solutions Delivered
- Hyper-Personalized Shopping Experience for Customers
- Robust Backend Operations for Incessant Customer Support
- Centralized Warehouse and Inventory Management
- Personalize Delivery as per Your Convenience
- Multi-lingual Smart Search for Any Nativity
- Automated Delivery Route Engine
- Email/SMS Notifications to Customers
- Intuitive Reporting with Business Analytics
- Seamless Delivery with Last Mile Delivery App
Conclusion
We analysed the potential market and growth of the grocery retailing in the client’s target locations and delivered an end-to-end ecommerce solution that flourished the client’s e-retailing business by streamlining business operations. Our Multi-Vendor Marketplace solution for groceries and household items that we developed for the client, helped the client increase conversion rate by over 40 percent while witnessing a rapid growth on repeat orders. Similarly, the seamless backend system increased effectiveness of customer support, products and orders management, and shipping processes.
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